Course Details

Besides a brief history of management, the tasks and responsibilities of a manager are outlined in this module. Thereby reflecting on today’s business environment relating to culture, ethics and social responsibility. Decision making is a central task of a manager, whereby relevant techniques for creative problem solving are being introduced. At its core, the module focuses on the management tasks of the following points.

Focal Points

Management Environment

Trainees will gain insight on the role of the manager in an organization reflecting the environmental aspects such as culture, ethics and social responsibility. Thereby managing diversity in a global environment is key

Planning (strategic and operational)

The module will focus on creative problem solving and decision making methods. This will include decision support models being used in business practice and evaluating the planning aspect of management.

Organizing (structures and systems)

Plans require implementation and this is the subject of this module. Various organizational structures (functional, object oriented, tensor, networks) are going to be discussed and compared in the view of a customer oriented organization.

Leading (corporate culture and leadership)

Structures and systems function best when a customer oriented corporate culture is established. This part of the module focuses on organizational behaviour and motivational leadership qualities.

Controlling (learning from experience)

It is essential to define the purpose and role of controlling methods and concepts. This will tie in with various areas such as marketing, finance, human resource and quality.

Designed for working professionals in hospitality and those seeking to enter the industry who want to gain knowledge to improve their organisations and drive long-term business successes.

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Location MODUL University Dubai Campus
4th Floor, ONE JLT, Jumeirah Lakes Towers
Tuition Fees AED 4,735 equivalent to USD 1,290
*all fees are exclusive of value added tax (VAT).
Certificate of Achievement issued by MODUL University Dubai
and the world's leading MODUL Tourism
College of the Vienna Chamber of Commerce
Eligibility Criteria Fluent in English language
Contact our advisors for a complete list of requirements

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Corporate and Executive Education

T. +971 4 510 1428
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Corporate Partners

About MODUL University Dubai

Established in Vienna in 1908, the MODUL brand has over 100 years of legacy in hospitality and tourism education. MODUL University Dubai is the only Austrian university in the Middle East offering 360-degree education with tourism and hospitality as its core offering, at its state-of-the-art campus located in ONE JLT, Dubai.

MODUL University Dubai offers higher education degrees in business, tourism, hospitality, sustainability, public governance and new media technologies as well as foundation and professional vocational training courses.